Sleep Country Canada is the largest omnichannel mattress retailer in Canada. We are the only specialty bedding retailer with bricks and clicks shops. We bring Canadians a better night's sleep. The company was founded in Vancouver in 1994 by Christine Magee and Stephen Gunn, with assistance from Gordon Lownds. It has over 265 stores operating in Canada. Everyone sleeps differently. Sleep Country Canada is pro-sleep. Discovering your’ just right’ can be a struggle. The Sleep Experts will make sure you sleep like a champion. Our purpose is to help every Canadian get their best sleep. We have a team of sleep experts and customer service representatives available to help you, no matter where you are. This team, which is made up of Sleep Experts and Customer Service representatives, is here to help you find a better night's sleep.
Reviews Summary
Sleep Country has very positive reviews with customers happy about the sales associates. Many customers commended Vincent, Lexington, Jason, and Anuj for their exceptional customer service, friendliness, and product knowledge in providing a shopping experience without any hassle. Vince and Lexington assisted in providing clients a stress-free shopping experience, where client felt that their needs were being met with their expectations exceeding produced. The employees' ability to pick the most suitable mattresses and other related items, like a duvet and pillows, keeping within the budget. Customer’s also liked that the store practiced safe covid protocols. Products had different options for the clients to select, including comfortable mattresses and pillows considered expensive but valuable. A few customers had negative experiences in other stores, emphasizing the quality service received in this facility. This feedback hence stuck to the fact that the clients had firmly landed in a phenomenal service facility which was outstanding in terms of employee-customer relation. High recommendation are to customers as they found the store safe, purchased topnotch products and fantastic employees that make customers feel appreciated.
Frequently asked questions
7 questions
What do Sleep Country Canada clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning associates like Anuj and Vincent for their helpfulness and professionalism. Many reviews highlight the comfortable products and the hassle-free shopping experience, indicating strong customer satisfaction.
Does Sleep Country Canada offer free consultations for adjustable beds in Surrey?
Yes, they provide expert assistance in selecting the right adjustable bed, ensuring customers find their perfect match. Reviewers have noted the helpful guidance from staff during the selection process, enhancing the overall shopping experience.
What types of mattresses does Sleep Country Canada offer?
They offer a variety of mattresses including Memory Foam Mattresses, Spring Mattresses, and Adjustable Bed Mattresses. This selection caters to diverse sleep preferences, ensuring customers can find the right fit for their needs.
What bedding products can I find at Sleep Country Canada?
Customers can choose from a range of bedding products including Duvets, Bed Sheets, and Pillows. This variety allows shoppers to enhance their sleep environment with quality items tailored to their preferences.
What are the store hours for Sleep Country Canada in Surrey?
The store hours are: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
What types of headboards does Sleep Country Canada provide?
They offer a selection of headboards including Upholstered Headboards, Wooden Headboards, and Metal Headboards. This variety allows customers to choose a style that complements their bedroom decor.