Simmons Mattress Gallery, founded in 2010, offers a new kind of mattress store and compares its operation with the top mattress stores. Neil Wurst, the founder, has been in the industry for more than a quarter-century. His meticulous attention to detail ensures that you will obtain only the finest products and the finest service because he sets high standards for professionalism in the mattress business. Simmons Mattress Gallery provides high-quality products at the most competitive prices. We offer the best value amongst mattress shops. The Simmons Mattress Gallery team is well-versed in all of our products. As experts in quality mattresses, we know more about the subpar ones than anybody else and proudly learn from them. We stock only the best brands. Our staff members have been part of the best mattress store for seven years in a row, as indicated by the Gold Consumers Choice Awards. We are bringing this winning formula to Simmons Mattress Gallery.
Reviews Summary
The customers commend Simmons Mattress for its superb customer service, notably mentioning representatives like Bob, Susan, Neil, and Michael. Customers appreciate the helpful and informed staff who provide a relaxed shopping environment. They found the advice provided useful, even if they did not make a purchase. Numerous reviews mention that the sales staff listened carefully to their needs and guide them to the best products. Delivery service is also free. This also leads to a better experience for customers. All of them suggest that the low-pressure, straightforward shopping environment remains the bed store's primary strength. This made it easy for customers to recommend the store to others. Customers also found that the company offers a competitive price. This site is highly recommended for mattress purchases.
Frequently asked questions
7 questions
What do Simmons Mattress Gallery clients say about the work?
Customers frequently praise the knowledgeable staff, particularly Bob and Mike, for their exceptional service and expertise. Reviewers highlight the low-pressure sales approach and the team's willingness to educate them about mattress options, contributing to a positive shopping experience.
Does Simmons Mattress Gallery offer mattress cleaning services, and what do customers think about them?
Yes, they provide mattress cleaning services, including spot cleaning, deep cleaning, and odor removal. Customers have expressed satisfaction with the quality of service and the expertise of the staff in addressing their cleaning needs.
Can I get a consultation at Simmons Mattress Gallery, and how do customers feel about the consultation process?
They offer various consultation services, including in-store, home, and virtual consultations. Reviewers appreciate the thoroughness and patience of the staff during consultations, often noting how it helped them make informed decisions.
What are the hours of operation for Simmons Mattress Gallery?
The store hours are as follows: Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: 10:00 AM - 6:00 PM.
What types of mattresses does Simmons Mattress Gallery offer?
They offer a wide range of mattresses, including memory foam mattresses, innerspring mattresses, and hybrid mattresses. This extensive selection ensures that customers can find a mattress that meets their specific needs and preferences.
Does Simmons Mattress Gallery handle mattress returns, and what do customers say about their return policy?
Yes, they manage mattress returns, including standard returns, exchange fees, and restocking fees. Customers have reported a hassle-free experience with returns, appreciating the straightforward process and customer-friendly policies.