The largest omnichannel mattress retailer in Canada is Sleep Country Canada, a preferred choice. Our specialized bedding store is the only one that has online and physical locations. With Sleep Country Canada, Canadians can now sleep for an improved time. Our chain was founded in 1994 in Vancouver with the assistance of Gordon Lownds, Christine Magee, and Stephen Gunn. In all of Canada, there are 265 Sleep Country Canada locations. Sleep can no longer be one-size-fits-all. Sleep Country Canada is about sleep. Finding the perfect sleep routine is indeed challenging. Our Sleep Experts will work with you to optimize your sleep experience. We work every day to ensure that all Canadians get the best night's sleep.
Sleep Country Canada has sleep experts and customer service representatives to assist you. If you have any questions or concerns, don't hesitate to let us know.
Reviews Summary
Customer reviews told of excellent service they received at Sleep Country. They praised salespeople and delivery members for top-of-the-line customer service, with a customer saying salespeople Sean and Brandon were especially notable for not being pushy. More than one spoke about assistance finding the right mattress and praised guys there like Darryl who suggested a mattress that fits their budget and assisted them in getting a great one with long-lasting comfort. The perfect setup of the mattress was a nice touch. They said they'd recommend the store to their friends and would shop there again. People also said the delivery went on without a hitch and the delivery crew did it in record time. A customer was grateful to the staff since they accommodated them between the country's lockdowns. The staff is welcoming, patient, and reasonable in pricing, another customer pointed out and also said, the place was right, and the staff was helpful. This was my first-time purchase of a mattress and I couldn't have been more pleased!
Frequently asked questions
7 questions
What do Sleep Country Canada clients say about the work?
Reviewers consistently praise the knowledgeable staff, particularly mentioning individuals like Brandon and Darryl for their helpfulness. Customers also highlight punctual delivery and the high quality of service throughout the purchasing process, ensuring a positive experience.
Does Sleep Country Canada offer sleep consultations, and what do customers think of them?
Yes, they provide in-store consultations, sleep assessments, and personalized sleep plans. Customers appreciate the tailored advice and attention to their comfort needs, often noting that the staff listens well and helps find the right mattress.
What hours is Sleep Country Canada open in Victoria?
They are open Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, and Sunday: 11:00 AM - 5:00 PM.
Can I exchange my mattress if it doesn't work for me?
Yes, Sleep Country Canada offers a free exchange within a specific number of days, along with a paid exchange option and a comfort exchange policy. This flexibility is often highlighted positively by customers in reviews.
What types of mattresses does Sleep Country Canada sell?
They offer a variety of mattresses including memory foam, innerspring, and hybrid options. This diverse selection allows customers to find a mattress that suits their specific sleeping preferences.
Does Sleep Country Canada provide delivery services?
Yes, they offer standard delivery, express delivery, and setup services. Customers have noted the punctuality and professionalism of the delivery team in their reviews.
Where is Sleep Country Canada located?
Broadmead Village Shopping Centre, 777 Royal Oak Dr, Victoria, BC V8X 4V1, Canada
Location & directions
Victoria, British Columbia
Sleep Country Canada
Adjustable Bed
Address
Broadmead Village Shopping Centre, 777 Royal Oak Dr, Victoria, BC V8X 4V1, Canada