The Brick started as a furniture store in Edmonton and has been a trusted partner for more than half a century. At present, we operate 209 stores and seven distribution centers. The charity spirit and customer-centric approach established 50 years ago remain with us today. A heartfelt thank you to the loyal customers for supporting us which helped us to achieve such an incredible milestone.
Canadians have trusted The Brick to furnish their homes since 1971. We offer high-quality furniture and mattresses, appliances, and home electronics at reasonable prices to our customers.
We aim to save you more. Our value comes from the diverse and multi-talented team at The Brick. We are always looking for positive, outgoing staff because we strive to be ahead of the curve.
Reviews Summary
Customer reviews for The Brick store in Langford are positive. Many customers appreciate the excellent customer service and professionalism experienced in dealing with the salespersons. The reports mention several salespeople who went above and beyond to provide helpful advice, such as Kam, Roger, Zane, John V, and Zack. Moreover, the respondents telegraph a non-pushy approach from the personnel. This ensures that they receive the necessary information to make informed decisions. Many clients also got unbeatable prices for quality products and recommended friends and family to The Brick. The employees at The Brick ensure that clients perceive the store as a solution to all home furnishing needs. Delivery and assembly services are appreciated as well. Customers appreciated the delivery and assembly services. The store gives clients a diverse array of high-quality products and a variety of turnkey solutions in an environment where "great rapport" and a personalized feel are emphasized. The feedback indicates that customers are highly satisfied and plan to visit the store again.
Frequently asked questions
7 questions
What do The Brick clients say about their shopping experience?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning sales associates like Kam, Zack, and Khushi for their helpfulness and professionalism. Many appreciate the no-pressure environment, making it a positive experience for first-time buyers.
Does The Brick offer warranty and protection plans for their products?
Yes, The Brick provides warranty and protection plans, including furniture protection plans, appliance protection plans, and extended warranty options, ensuring customers have peace of mind with their purchases.
What services does The Brick offer for furniture and appliances?
The Brick offers a range of services including appliance sales (refrigerators, washers, dryers, stoves), furniture sales (sofas, beds, dining sets), home delivery and assembly, warranty and protection plans, and customer support.
Can I get help with furniture assembly at The Brick?
Yes, The Brick provides furniture assembly services as part of their home delivery and assembly offerings, ensuring your new purchases are set up correctly.
Do customers feel comfortable shopping at The Brick?
Yes, many customers express feeling at ease while shopping, highlighting the welcoming atmosphere and the staff's willingness to assist without being pushy, contributing to a relaxed shopping experience.
How long has The Brick been in business?
The Brick has been a trusted partner in furnishing homes for over 50 years, having been established in Edmonton in 1971.