Helpful staffKnowledgeable staffGreat dealsWide varietyAffordable pricingExcellent customer service
About this business
The Brick, established in 1971, has been able to help you and your family furnish your home with stylish and comfortable furniture, trendy mattresses, and efficient appliances. Check your local store to find our low prices every day. You will be surprised at our dedication to saving you money. How far we have come. We began as a small Edmonton furniture store 50 years ago. Now you can find us coast to coast in 209 locations. We operate seven distribution centers. The Brick has always had a giving attitude and customer-friendly policy from the start. This 50-year anniversary would never have happened without your support and commitment. Thank you. People in Canada have loved The Brick for all their home furnishing requirements since 1971. Our name is synonymous with excellent furniture, mattresses, and appliances for the home, as well as home electronics, at an affordable price. This is all about saving you money. Our value at The Brick stems from our diverse and talented staff. We are seeking friendly, outgoing individuals to join our team. This is how we have always stayed ahead.
Frequently asked questions
7 questions
What do The Brick clients say about their shopping experience?
Customers frequently praise the knowledgeable staff, particularly Vinny, Peter, and Jag, for their helpfulness and proactive assistance. Reviewers highlight the wide variety of products and the attention to detail in customer service, making it a great choice for first-time buyers.
Does The Brick offer warranty services for mattresses?
Yes, The Brick provides warranty services as part of their mattress offerings. This ensures that customers have support for any issues that may arise with their mattress purchase.
Can I get in-store assistance for choosing an electric adjustable bed?
Yes, The Brick offers in-store assistance to help customers select the right electric adjustable bed, along with a variety of other furniture and mattress options.
How does The Brick handle product exchanges?
The Brick provides product exchange services, allowing customers to return or exchange items if needed, ensuring satisfaction with their purchases.
What types of appliances does The Brick offer?
The Brick offers a range of appliances including washers & dryers, refrigerators, and ovens, catering to various household needs.
Does The Brick provide phone support for customers?
Yes, The Brick offers phone support to assist customers with their inquiries and needs, ensuring a convenient shopping experience.
This situation is so sad! I bought a king size foam mattress at The Brick in Kitchener, after few months of use I notice it was bad to my body so I claimed the warranty and had it exchanged to new coil system king size mattress (cost of 3 thousand). After 3 months of use I have noticed it sinking down, I immediately claimed the warranty. The technician came to inspect the mattress and notice that it was already sunk 1 inch. After all this, my body and back already hurt, I got the information of the claimed was refused because the warranty says the Mattress has to sink 1 1/2 minimum in order for replacement. Mattress 3000.00, and got this joke! They do what they want to sell. then after, that’s what the client gets! never again buy anything at The Brick! Poor quality!