Sleep Country Canada offers Canadians a better nights sleep. We are Canada's largest omnichannel mattress retailer and the only specialty bedding retailer with both online and bricks-and-mortar locations. Christine Magee and Stephen Gunn founded the chain in 1994 in Vancouver with Gordon Lownds's help. There are more than 265 locations across Canada. It is not a one-size-fits-all approach to getting a good night's sleep. Sleep Country Canada is all about sleep. We know that it is not easy to find the one that is just right. The Sleep Experts will help you find the best sleep possible. Our ultimate goal is to help every Canadian sleep better.
Customer Care employs a team of sleep experts and customer service representatives. Our Sleep Experts and Customer Service teams are ready and eager to help you with your sleep requirements.
Reviews Summary
The overall customer reviews for the Sleep Country location are extremely positive. Gord, Rahul, Chris, and Rob are sales experts who are known for their knowledge and professionalism. They receive frequent praise for their efforts to understand customers' requirements and provide genuine solutions without putting pressure on them. Many buyers are also very happy with the excellent offers and discounts. Outstanding customer service is a prominent topic in many Yelp reviews, with many customers receiving excellent service, whether they bought sheets or an entire bed. Customers were surprised by the outstanding support while having issues with mattress shipment. They thanked the store's workers for providing an upgraded mattress at no additional charge. The customers' satisfaction is evidence of how well the store relates with clients. Thus, the store was ranked the best mote by the majority of customers.
Frequently asked questions
7 questions
What do Sleep Country Canada clients say about the work?
Customers frequently praise the knowledgeable staff, particularly mentioning associates like Gord and Rahul for their helpfulness and expertise. Reviewers also highlight the punctual delivery and overall pleasant shopping experience, indicating a strong commitment to customer satisfaction.
Does Sleep Country Canada offer a warranty for their products?
Yes, they provide warranty processing as part of their customer service, ensuring that customers have support for any issues with their purchases.
What types of adjustable bed bases does Sleep Country Canada sell?
They offer a variety of adjustable bed bases, including Basic Adjustable Base, Luxury Adjustable Base, and Queen Adjustable Base, catering to different preferences and needs.
Can I get a consultation at Sleep Country Canada for my first mattress purchase?
Yes, they provide in-store consultations to help customers find the right mattress, ensuring a personalized shopping experience tailored to individual needs.
What are the store hours for Sleep Country Canada in London?
Their hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
What kind of bedding accessories can I find at Sleep Country Canada?
They offer a selection of bedding accessories, including pillows, mattress protectors, and bed sheets, to complement your mattress purchase and enhance your sleep experience.
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