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Review Keywords Analysis

CA / ON / London
Surplus Furniture and Mattress Warehouse photo
Surplus Furniture and Mattress Warehouse photo
Surplus Furniture and Mattress Warehouse photo
Surplus Furniture and Mattress Warehouse photo
Surplus Furniture and Mattress Warehouse photo

Surplus Furniture and Mattress Warehouse

Address: 1298 Trafalgar St, London, ON N5Z 1H9, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Furniture Sales Couches 500 - 1000 USD Call to Book
Beds 300 - 800 USD Call to Book
Dressers 200 - 500 USD Call to Book
Delivery Services Standard Delivery 75 - 150 USD Call to Book
Same Day Delivery 100 - 200 USD Call to Book
Removal of Old Furniture 25 - 50 USD Call to Book
Mattress Sales Memory Foam Mattresses 400 - 1200 USD Call to Book
Innerspring Mattresses 250 - 800 USD Call to Book
Mattress Protectors 20 - 50 USD Call to Book

What people love

From reviews
Friendly staff Helpful staff Same day delivery Fair pricing Good selection Quick resolution Clean showroom Reasonable prices Great customer service Good quality furniture

About this business

Surplus Furniture and Mattress Warehouse, founded in 2002, expanded to five locations in Canada, including Calgary, Edmonton, and Winnipeg. Surplus Furniture is a popular furniture and mattress store because of its exclusive wholesale prices! Surplus Furniture can afford to provide our customers with amazing deals at a warehouse price. Surplus Furniture's idea is to use low overhead warehouses to sell top-quality furniture and mattresses directly from the factory at huge discounts. Surplus Furniture passes on the savings to its customers. Our customers bought sofas, loveseats, couches, sectionals, chairs, motion furniture, tables, lounges, recliners, TV stands and television stands, television rugs, bedroom rugs, mattress, beds, bunk beds, and accent furniture at the best prices. Surplus Furniture's team set high goals for growth with this strategy. Surplus Furniture has moved into new territories, with stores in New Brunswick and Nova Scotia in addition to its existing locations in Saskatchewan, Nova Scotia, and PEI. Surplus Furniture has expanded to include stores in Alberta and Manitoba.

Reviews Summary

The consensus of the reviews portray the exceptional customer service and professionalism of the staff of furniture stores. They come recommended for their reliable delivery, wide selection, expedient service, and genuine friendliness. The customers had a good shopping experience and were seen as satisfied with the service. Suggested individuals include Sara, Dave, and Daniel who were noted for their kindness and assistance. However, different comments pointed to a non-customer experience when it came to third-party delivery services, especially in some challenging environments. The buyers were, however, encouraged to continue shopping from the stores because of the excellent customer service. Some highly recommend the store after their first purchase, promising to go back in the future, given the fantastic experience.991367612736

Frequently asked questions

7 questions
What do Surplus Furniture and Mattress Warehouse clients say about their customer service?
Clients frequently praise the friendly and helpful staff, with many mentioning the excellent service and support during their shopping experience. Reviewers highlight the team's willingness to assist, making it a welcoming environment for first-time buyers.
Does Surplus Furniture and Mattress Warehouse offer same day delivery in London?
Yes, they provide same day delivery services, which many customers have positively noted in their reviews, appreciating the promptness and efficiency of the delivery process.
What types of mattresses are available at Surplus Furniture and Mattress Warehouse?
They offer a variety of mattresses including memory foam mattresses, innerspring mattresses, and mattress protectors, catering to diverse customer needs.
Can I get my old furniture removed when I purchase new items?
Yes, they provide removal of old furniture as part of their delivery services, ensuring a hassle-free experience for customers upgrading their furniture.
What are the operating hours for Surplus Furniture and Mattress Warehouse?
Their hours are as follows: Monday: 10:00 AM - 8:00 PM, Tuesday: 10:00 AM - 8:00 PM, Wednesday: 10:00 AM - 8:00 PM, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 8:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
What warranty services does Surplus Furniture and Mattress Warehouse provide?
They offer extended warranty for furniture, repair services, and handle exchange policy, ensuring customers have support for their purchases.
Where is Surplus Furniture and Mattress Warehouse located?
1298 Trafalgar St, London, ON N5Z 1H9, Canada

Location & directions

London, Ontario
Surplus Furniture and Mattress Warehouse
Adjustable Bed
Address
1298 Trafalgar St, London, ON N5Z 1H9, Canada
Hours
Open 10:00 AM - 8:00 PM
Surplus Furniture and Mattress Warehouse Reviews · 3.3 average
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