Sleep Country Canada, Canada's largest omnichannel mattress retailer, is the only specialty bedding store with a physical and online presence. It's a triumph of Canadian know-how over sleepless nights. In 1994, Christine Magee, Stephen Gunn, and Gordon Lownds opened the company in Vancouver. We now have more than 265 locations across the country. There's no one-size-fits-all approach to sleep, which is why Sleep Country Canada tailors it specifically for you. We know finding your “perfect” sleeping pattern isn't always easy. However, when the Sleep Experts partner with us, we can assist you in finding the ideal match. We have a team of sleep experts and customer service representatives ready to help. Our team of sleep experts and customer service representatives is eager to support you.
Reviews Summary
Customers' reviews generally state that they were pleased with their purchases and highly valued the amazing customer service. Many of the comments refer to the caring, considerate, and hard-working employees who go above and beyond to ensure the satisfaction of their customers. Their professionalism and helpfulness provide an excellent shopping experience, as shown by experiences with tremendous employees such as Ralph, Wissam, Jean-Francois, and Moe. The employees' dedication and support have been evident and appreciated, even with challenges like receiving late or missing a product. Some shoppers have found great discounts on various products; others have openly shared that they would come back for future purchases. All in all, the customers are valuable because of this rate.
Frequently asked questions
7 questions
What do Sleep Country Canada clients say about the work?
Customers frequently praise the knowledgeable and helpful staff, such as Ralph and Joshua, who provide excellent service and guidance in selecting products. Many also highlight the punctual delivery service, with specific mentions of professionalism and care during delivery.
Does Sleep Country Canada offer mattress removal services in Ottawa?
Yes, they provide old mattress removal as part of their delivery services. This is appreciated by customers who want a hassle-free experience when purchasing a new mattress.
How does Sleep Country Canada ensure a good shopping experience?
The team at Sleep Country Canada is known for their friendly and low-pressure approach, making shopping for mattresses and bedding accessories a comfortable experience. Customers have noted the inviting store atmosphere and helpful staff.
What are the operating hours for Sleep Country Canada?
Their hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
Can I find a variety of pillows at Sleep Country Canada?
Yes, they offer a range of pillows, including Memory Foam, Latex Foam, and Orthopedic options. This variety allows customers to choose the best fit for their sleeping needs.
What types of mattresses does Sleep Country Canada sell?
They provide a selection of mattresses, including Queen Size, King Size, and Orthopedic mattresses. This diverse offering caters to different preferences and sleeping styles.
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