Excellent customer serviceKnowledgeable staffPatient assistanceAttentive serviceGreat pricingHelpful recommendationsFriendly staffKnowledge of productsPrompt communicationTime to choose
About this business
Sleep Country Canada is the largest mattress retailer through an omnichannel platform in Canada. With over 280 retail locations and a robust e-commerce platform, it is the most recognized and trusted mattress retailer in the country. This franchise ties directly to our beneficial sleep mission. Christine Magee, Stephen Gunn, and Gordon Lownds founded a Sleep Country location in Vancouver in 1994. There are now 17 different locations throughout Canada and 265 stores. Everyone has had a restless night. Sleep Country Canada understands. It was established to assist you to sleep better. Our mission is to help Canadians find the best possible sleep with a full-time workforce. This process can be frustrating. Sleep Experts are here to help. We are the only specialty bedding retailer with both an online location and a brick-and mortar one. Let’s solve this sleep problem together. Canadian people deserve better quality sleep. Sleep Experts and our customer service team will help you live a healthier life.
Reviews Summary
Ordered from multiple stores, customers praised Saleem Syed, salesperson of Sleep Country in Eglinton West, for his excellent customer service. Most of them mentioned how Mr. Saleem was patient and incredibly informative, even after the purchase. They also shared how Saleem provided them with several options and deals and created a comfortable environment for customers. Many of the buyers have returned the store for more business and would recommend Mr. Saleem and Sleep Country to others. Some were overwhelmed by the customer service, which felt like they were special clients. One said they could not describe the peace of being in a store where everyone and everything was perfect. Think about what you would like to do in the future. Another customer encouraged the company to recognize Mr. Saleem's passion and dedication when the mattress store awards employees. In general, the store's customer service is highly rated by all the customers who have interacted with Mr. Saleem and his colleagues.
Frequently asked questions
7 questions
What do Sleep Country Canada clients say about the service?
Customers frequently praise the knowledgeable staff, particularly Saleem, for their helpfulness and patience during the selection process. Many highlight the excellent post-purchase support, including timely delivery and assistance with warranty claims.
Does Sleep Country Canada offer mattress financing options?
Yes, they provide various mattress financing options, including % interest financing, flexible payment plans, and deferred payment options, making it easier for customers to purchase their desired products.
What are the operating hours for Sleep Country Canada?
Their hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
Can I get help choosing the right mattress at Sleep Country Canada?
Absolutely! The team, particularly Saleem, is known for providing detailed explanations about different mattress types and helping customers find the best fit for their needs, ensuring a comfortable shopping experience.
Does Sleep Country Canada have delivery services?
Yes, they offer delivery services including standard delivery, same day delivery, and set-up and removal of old mattresses, making the transition to your new bed seamless.
What types of mattresses can I find at Sleep Country Canada?
They offer a wide selection of mattresses, including memory foam mattresses, innerspring mattresses, and hybrid mattresses, catering to various sleep preferences.
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