Sleep Country Canada is the biggest mattress retailer in Canada and is beloved by many. Sleep Country Canada is the sole specialty bedding store in the country with its brick and mortar location as well as online. Our goal is to help all Canadians sleep well. Christine Magee and Stephen Gunn with the help of Gordon Lownds founded Sleep Country in Vancouver in 1994. Today, there are 265 locations in Canada. You're not capable of sleeping through the night. Sleep Country Canada is all about sleep. It's difficult to find the perfect sleep. The Sleep Experts at Sleep Country Canada can help you achieve a good night's sleep. Everyone should have the best possible sleeping experience in Canada.
The Sleep Experts are available 24/7 to answer any question you may have about sleeping or getting the best position to achieve an exceptional sleep, together with the support team. Sleep Country Canada has a great team of sleep experts and customer service representatives who can answer any questions you may have, voice concerns, or offer suggestions.
Reviews Summary
Most customers praise the customer service at Sleep Country. Krishna is especially lauded for being knowledgeable and attentive to customers’ needs, and many reviewers saw her as an excellent sales executive. The customers were impressed by her attention to the best choices of the products available and her ability to assist them in the selection process. She also made sure to link the clients with the perfect products that they were looking for. The customers were very grateful for the time and expertise she offered, which helped them find what they needed. Elsewhere, one client was shopping for a pillow and offered that the assistant was friendly and helpful, and they were glad they stopped at the location. Many mention excellent post-sales service and prompt and efficient deliveries._VOLUME 46 _ 9_WORDS
Overall, the friendly and knowledgeable staff, and the outstanding service made for a pleasant and welcoming shop. In other parts, the customers highly thought of the post-sales service and the product deliveries made within a short time. Although the reviews were not entirely positive, there are several that heaped praises on the store and expressed satisfaction with their experience. These are a good reflection of the store and the approach to customer service.
Frequently asked questions
7 questions
What do Sleep Country Canada clients say about the work?
Clients frequently praise the knowledgeable staff, particularly mentioning Krishna and Mark for their exceptional service. Reviewers highlight the team's attentiveness to customer needs and their ability to provide personalized recommendations, contributing to a positive shopping experience.
Does Sleep Country Canada offer free consultations for mattress selection?
Yes, they provide free in-store and virtual consultations, allowing customers to receive personalized recommendations based on their sleep needs.
What types of mattresses can I find at Sleep Country Canada?
They offer a variety of mattresses including the Bloom Earth Mattress, Ryan Bed, and King Size Luxury Mattress, catering to different preferences and needs.
Can I get my bed frame delivered and set up by Sleep Country Canada?
Yes, they provide delivery services that include standard delivery, setup service, and express delivery options to ensure your new bed frame is ready for use.
What are the hours of operation for Sleep Country Canada?
Their hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
What types of pillows does Sleep Country Canada offer?
They offer a range of pillows including Standard Pillow, Memory Foam Pillow, and Luxury Pillow, ensuring customers can find the right support for their sleep.
What's wrong with this review? Reports are checked by the TrustAnalytica moderation team.
0/1000
You'll be asked to sign in to your TrustAnalytica business account if you aren't already. Review disputes are available on paid plans; you can follow the outcome under Reviews › Review disputes in your dashboard.