Friendly staffHelpful staffGood dealsKnowledgeable staffGood pricingGood servicePleasant serviceQuick and easyReasonable offeringsAfter sales service
About this business
Smart consumers often shop at discount stores to save money while still obtaining quality goods. The Brick Outlet provides high-quality products at a discounted price. Every day is a sale day at the outlet. Furniture, mattresses, and appliances may all be found for less at the outlet.
The Brick has been a significant player in the Canadian retail sector since 1971. It began as a small furniture business in Edmonton. The Brick has 209 locations and 7 distribution centers. The firm has seen many changes over the last five decades. However, it has continued to donate to charities and maintain a customer-first approach.
Reaching 50 years would not have been possible without our customers. The Brick thanks you for your loyal support. Families all around Canada have known that they can rely on the Brick since 1971. Our furniture, mattresses, and appliances are recognizable and respected.
We are dedicated to reducing your expenditures. The Brick is constantly searching for skilled, energetic staff. Our primary goal is to remain ahead of the competition.
Reviews Summary
Prince and Raj are standout employees at this outlet.
In a vast array of favorable reviews, customers cited the consistently supportive and informed customer service they got from the two workers, with most of them saying that the men were knowledgeable about their form of product and failure free.
The cordiality and uniiues of the staff often came up. As employees were engaging but not overbearing, they created a non-intimidating environment for customers who might have hesitated to enter a sales setting.
The customer was King, they said, and gave them all the data they needed but never forced them to buy.
Employees also provided excellent after-sale service that was as effective as the in-store assistance they received.
Customers often said they would return, both for future buys and to work with Prince and Raj in particular.
The workers were Intent on service Christ was wonderful, customers appreciated, and employees maintained a service culture that made the shopping experience better.
Frequently asked questions
7 questions
What do The Brick Outlet clients say about the customer service?
Reviewers consistently praise the friendly and knowledgeable staff, particularly highlighting Raj and Prince for their helpfulness and attentiveness. Many customers appreciate the effort made to accommodate their needs and budgets, making their shopping experience enjoyable.
Does The Brick Outlet offer a warranty on their mattresses?
Yes, they provide a 10-year manufacturer warranty on their mattresses, which is mentioned by customers who appreciate the assurance it offers during their purchase decisions.
What types of mattresses does The Brick Outlet have?
They offer a variety of mattresses including King Size Mattresses, Queen Size Mattresses, and Twin Size Mattresses. This selection is part of their commitment to providing high-quality home furnishings.
Can I find dining sets at The Brick Outlet?
Yes, they offer a range of dining sets, including Wooden Dining Tables, Glass Dining Tables, and Dining Chairs, ensuring options for various styles and preferences.
What types of couches are available at The Brick Outlet?
They provide a selection of couches including Sectional Couches, Sofa Sets, and Reclining Couches, catering to different tastes and living space requirements.
Does The Brick Outlet have a good selection of home accessories?
Yes, they offer a variety of home accessories such as Rugs, Curtains, and Wall Art, providing options to enhance your home decor.