Call our team at Mattress Firm Hillcrest if you want to achieve a greater sleep experience. We are always working towards ensuring you get a great evening of rest. You may wonder about our secret. Our Sleep Experts train for over 200 hours to personalize a solution for you. We retail leading brands, including Sealy, Tempur-Pedic, Serta, and Sleepys, at the most competitive prices. We have a long, over 90 years’ history of helping people sleep better. Locating the perfect mattress has never been this easy. Mattress Firm understands that it is all about finding the perfect mattress for your needs at a price you can afford. What began as just a few mattress stores is now a nationwide brand with over 2400 locations which explain the success of this model. Each Sleep Expert(r) starts their profession after 80 hours of training. This training is inadequate. This isn't a typical training program. Mattress Firm thinks that if its workers are happy, the consumers will be satisfied with their high-quality service. Every employee is excited to go to work each day and comes home satisfied. Our customers are shocked at what our Sleep Experts (r) can do. This is the Love Your Mattress Guarantee. This simply means you will get the best comfort, selection, price, and value for your mattress.
Reviews Summary
Overall, the feedback for Mattress Firm is positive, with Jessica and Tony being highly praised for their excellent customer service. Numerous reviews applaud Jessica's knowledge, helpfulness, and patience in helping consumers choose the appropriate products, often requesting to return. Tony is likewise lauded for his expertise, patience, and relaxed retail style. Many reviews mention that both sales representatives provided a low-stress experience. Furthermore, the store stock is significant, and the online price match and delivery options are emphasized. There is no mention of negative customer experience. In conclusion, consumers characterized their experiences as satisfactory and would recommend the store to others.
Frequently asked questions
7 questions
What do Mattress Firm Hillcrest clients say about their shopping experience?
Customers frequently praise the knowledgeable staff, particularly Jessica and Tony, for their patience and helpfulness during mattress selection. Reviewers highlight the clean store environment and timely delivery, making the shopping process enjoyable and stress-free.
Does Mattress Firm Hillcrest offer personalized sleep consultations?
Yes, they provide free personalized sleep assessments, product recommendations, and follow-up consultations to help you find the best mattress for your needs.
Can I find adjustable bases at Mattress Firm Hillcrest?
Yes, they offer adjustable bases as part of their bed frames category, along with platform beds and headboards to suit various preferences.
What types of mattresses can I purchase at Mattress Firm Hillcrest?
You can choose from memory foam mattresses, innerspring mattresses, and hybrid mattresses, ensuring a variety of options to meet your sleep needs.
Does Mattress Firm Hillcrest provide delivery services?
Yes, they offer standard delivery, white glove delivery, and same-day delivery options to accommodate your needs.
What financing options are available at Mattress Firm Hillcrest?
They provide several financing options, including monthly payment plans, no interest financing, and lease-to-own options, making it easier to purchase your mattress.