We have a passion for helping customers get a good night's sleep every night. Our Sleep Experts spend over 200 hours training to create a personalized solution for you. We make shopping relaxing and offer a Love Your Mattress Guarantee. We will discount America’s top brands, such as Sealy, Tempur-Pedic, Sleepy's, and Serta, on a new mattress that will be delivered, and you can enjoy a 120-night sleep trial. So we can ensure you have found the right bed for you. Many believe Mattress Firm is in the mattress business. However, Mattress Firm is in the match-you-with-the-right-mattress-for-you business most people are unaware of. Mattress Firm has been matching people with the perfect mattress for over 90 years. We've been helping people get amazing sleep at a great price. Mattress Firm has grown from a handful of stores to America's most extensive mattress store with over 2,400 locations in 49 states.
Sleep Experts start their journey with 80 hours. Training can only go so far. Mattress Firm is your best option. Our philosophy is that happy, motivated workers ensure happy customers. Our culture encourages employees to enjoy coming to work and be on the same page.
Reviews Summary
Reviews for salespeople at a Mattress Firm showroom are exceedingly positive. Kevin comes up time after time, noted for his dedication to customer service and commitment to customers. A.woman gave him a high rating, saying he provided a stress-free shopping experience, and was always willing to work with and advise her on products. He even went to her house and helped adjust a bed right away. Ed is also highly regarded, with customers often describing him as being helpful and friendly. Many detailed a good match they made on a mattress and expressed two-day delivery schedules, adding that Ed's straightforward service made it effortless. His service is unmatched, as he always makes sure the consumer is satisfied, commented one. One person said that the mild-mannered man, whose on-the-spot problem-solving skill helped her adjust her bed's defect, gave people many reasons to return to the shop. The work of a satisfied customer is another thing that, from his knowledge and accommodating personality renowned by the many, he does and shows. The frequent mention of professionalism, customer satisfaction, and the connection between a salesman and people seeking guidance on a commodity and a recommendation, excellent feedback, and reviews show. It confirms how the warmth and compassion with which he approaches his customers give them the good every employee yearns for. The next employee would do better to replicate the performance of Kevin and his colleague.
Frequently asked questions
7 questions
What do Mattress Firm Nona Park clients say about the work?
Clients frequently praise the professionalism and knowledge of staff like Kevin and Ed, highlighting their helpfulness and the clean store environment. Many appreciate the quick delivery and setup services, making their mattress purchasing experience smooth and enjoyable.
Does Mattress Firm Nona Park offer a satisfaction guarantee?
Yes, they provide a Love Your Mattress Guarantee, ensuring you can shop with confidence. This includes a 120-night sleep trial to help you find the right mattress for your needs.
What types of adjustable bed frames can I find at Mattress Firm Nona Park?
They offer a variety of adjustable bed frames, including Basic Adjustable Frames, Luxury Adjustable Frames, and Adjustable Bases with Massage Features, catering to different preferences and needs.
What are the hours of operation for Mattress Firm Nona Park?
Their hours are as follows: Monday: 9:00 AM - 9:00 PM, Tuesday: 9:00 AM - 9:00 PM, Wednesday: 9:00 AM - 9:00 PM, Thursday: 9:00 AM - 9:00 PM, Friday: 9:00 AM - 8:00 PM, Saturday: 9:00 AM - 8:00 PM, Sunday: 10:00 AM - 6:00 PM.
Can I get my mattress delivered and set up by Mattress Firm Nona Park?
Yes, they provide Standard Delivery, Express Next-Day Delivery, and Assembly Service to ensure your new mattress is set up correctly and promptly.
How does Mattress Firm Nona Park handle returns and exchanges?
They offer Trial Period Returns at no charge, Exchanges for Different Mattresses with only shipping fees, and Defective Product Returns at no charge, making the process straightforward for customers.