The Original Mattress Factory produces and sells high-quality mattresses and box springs directly to customers. Their products are created at the factory, and the business sells them at its retail locations. The company provides customers with superior mattresses at lower prices than most other brands. Purchasing from them is simple. After the selection, two-sided mattresses are available. These mattresses have a solid construction made from the best materials. They feature real box springs that act as shock absorbers. Original Mattress Factory designs them to provide the mattress with added comfort and strength to improve its performance and life. You can also get custom mattresses in various sizes. This firm is employee-owned and operated. This adjustable bed system has functionality and capabilities that most traditional mattresses do not. The Style and Style Plus are two high-quality adjustable beds. Leggett & Platt developed these excellent beds. The structure allows you to adjust the height or depth of the adjustable bed and many other options. They can be used with Original Mattresses to enhance the mattress's performance and provide adequate support and satisfaction. We also have three adjustable bases for sleeper configuration. Twin XL, full XL, and queen sizes are available. More twin XLs can be combined to create split kings.
Introduction
Reviews Summary
1. Reviewers have praised the Original Mattress Factory for its excellent customer service. \n 2. In-store service was remarkable, a big thanks to the friendly store managers. \n 3. The quality of their products is top-notch and incredibly comfortable. \n 4. Most reviewers praised the professionalism of the store staff as they purchased a new product. \n 5. The customer left excited about the purchase because of the sales associate's advice. \n 6. Surprisingly, the best mattress costs less; so I loved my purchase. \n 7. Original Mattress receives a distinction for excellent delivery services and customization.
Frequently asked questions
7 questions
What do The Original Mattress Factory clients say about their mattress shopping experience?
Customers frequently highlight the helpfulness and professionalism of the staff, with many mentioning a no-pressure sales approach and informative Mattress 101 classes. Reviewers appreciate the quality and comfort of the mattresses, often returning for additional purchases.
Does The Original Mattress Factory offer delivery services, and what types are available?
Yes, they provide several delivery options including Standard Delivery, White Glove Service, and Same Day Delivery, ensuring convenience for customers in Charlotte.
What types of mattresses can I find at The Original Mattress Factory?
They offer a variety of mattresses including Orthopedic Euro Top Mattress Sets, Latex Mattresses, and Serenity Series Mattresses, all made with high-quality materials in their factory.
Can I take a mattress class at The Original Mattress Factory?
Yes, they offer a free Mattress Class that provides valuable information about mattresses, helping customers make informed decisions during their purchase.
Who owns The Original Mattress Factory and what does that mean for customers?
The Original Mattress Factory is employee-owned, which often translates to a commitment to quality and customer satisfaction, as employees have a vested interest in the business's success.
What do customers say about the quality of mattresses at The Original Mattress Factory?
Many customers rave about the quality and longevity of the mattresses, stating they are the best in Charlotte and noting their satisfaction with previous purchases, reinforcing the brand's reputation for comfort and durability.