Shop our mattress store near the Central Market Patio, here at 38th and North Lamar, in Central Austin, and feel free to ask for a nap! Shane, unlike other mattress store owners, his friendly employees, and knowledgeable teams will genuinely help you have better nights, genuinely caring about your comfort. Visit us, and talk with real people, drink a cup of coffee or a local brew, and feel, bounce and lay on our bedding and other sleep products. Our mattress designs have been informed by millions of sleep hours, so we know what you need for deep-restful sleep. You can order your next mattress online with a promise of 100 nights of your satisfaction or come to the store to feel, bounce, and lay on our quality mattresses. We equip your mattress with white gloves straight to your residence. It only takes less than 48 hours to ship your mattress in many cases.
Reviews Summary
The reviews universally endorse The Urban Mattress for its professional and personalized service, competent salespeople including Shane, who was named several times, as well as Shannon and Stu. The appreciative customers commend these expert personnel for providing informative assistance without pressuring them into making a hasty purchase. Shoppers loved how the employees made the experience intimate, and how the showroom wasn't filled with a sea of options that overwhelmed them. After being advised to consider their budget and experience or desires, the buyers were gently directed to only a few mattresses that matched these criteria. The customers are beyond pleased with their purchases and how there is something for everyone. There were many accolades for the careful delivery, which came at the allotted time and far surpassed customer expectations. Many have recommended and will continue to recommend this mattress store.
Frequently asked questions
7 questions
What do Urban Mattress - Central Austin clients say about the work?
Customers frequently praise the knowledgeable staff, particularly Shane and Shannon, for their excellent service and personalized assistance. Reviewers highlight the no-pressure sales approach and the team's commitment to finding the right mattress for individual needs.
Does Urban Mattress - Central Austin offer a trial period for mattresses?
Yes, they provide a Night Trial period, allowing customers to test their mattresses before making a final decision. This service is part of their commitment to ensuring customer satisfaction.
What types of adjustable bases can I find at Urban Mattress - Central Austin?
They offer several adjustable bases including Electric Adjustable Base, Split King Adjustable Base, and Heavy Duty Adjustable Base, catering to various preferences and needs.
Can I get my mattress delivered and set up by Urban Mattress - Central Austin?
Yes, they provide delivery services including Standard Delivery, Premium Delivery, and Setup & Assembly, ensuring a hassle-free experience for customers.
What financing options are available at Urban Mattress - Central Austin?
They offer a Month No Interest Plan and Flexible Payment Plans, making it easier for customers to finance their mattress purchases.
How quickly can I expect delivery from Urban Mattress - Central Austin?
Most mattresses are shipped within 48 hours, ensuring a prompt delivery service for customers looking to enhance their sleep experience quickly.