Great priceExcellent serviceKnowledgeable staffFriendly staffQuick deliveryCustomer service skillsHelpful staffGreat recommendationsGreat experienceGood deals
About this business
El Paso and Las Cruces prefer Mattress Firm for 25+ years.
Local El Paso and Las Cruces locations, including one which will be opening soon.
Good sleep quality requires a good mattress, and we only offer the best.
Mattress Firm Direct, Sealy, and Stearns & Foster provide the most luxurious mattresses available.
TempurPedic(r) mattresses are the best at our
mattress shop.
Our mattress stores in El Paso and Las Cruces have the best in mattress selection. Lowest price guarantee, at least 10%. Inquire about financing and same-day shipping.
Our stores carry top brands such as Sealy and TEMPUR-Pedic, among others. There are too many choices when it comes to buying a new mattress. That is why we have experts on staff to help you make the right decision. Please consider our financing options. Thank you for choosing our mattress company. We trust that you will be pleased with your shopping experience and that you will return to Mattress Firm El Paso or Las Cruces in the future.
Reviews Summary
Highly Encouraging and Optimistic Reviews\n Mattress Firm employs remarkable staff who deliver amazing client care, chat through the varied alternatives and guide customers to the best-fit. Some consumer mentions include Bairon, Raul, Jesse, and others. The general consensus shows that the customer service is outstanding, with many shoppers mentioning that the salespeople, especially Bairon, offer people the care that they deserve and answers all the questions that they have. Coleen states that she is going to recommend the store to her family and friends because Bairon is excellent at his work and is the reason she did not have to feel overwhelmed at the store. Paulina is happy with the customer service, and the employees' service is excellent because they are good at their work. Michael says that they have never bought a mattress before, and it was good to be well taken care of and expected that despite the bad reviews, he would get a good mattress from the store. Alex states that the customer service is outstanding, and the people at the store are committed to the job. Erik is delighted about the overall shopping experience and the price he paid for the mattress from the store. He says that the employees are good and treating the customers well. Paulina confirms that the best place to visit for a mattress is Mattress Firm, and he is pleased to meet with someone who is very compliant. Consumer gratitude to the service received and the prices paid. Great Job!
Frequently asked questions
7 questions
What do Mattress Firm clients say about the work?
Customers frequently praise the knowledgeable staff, particularly Bairon and Mike, for their excellent service and ability to assist with finding the right mattress. Many highlight the punctuality of delivery and the overall positive shopping experience.
Does Mattress Firm offer same-day delivery in El Paso?
Yes, they provide same-day delivery options. Reviewers have noted that their mattresses were delivered as promised, often the very next day, highlighting the team's reliability in meeting delivery commitments.
What types of mattresses can I buy at Mattress Firm?
They offer a variety of mattresses including Twin, Full, and King sizes. Additionally, you can find luxurious brands like Sealy, Stearns & Foster, and TempurPedic, ensuring a wide selection for every preference.
Can I get a consultation before buying a mattress?
Absolutely! Mattress Firm provides free expert consultations to help customers select the right mattress for their needs. Reviewers appreciate the personalized attention and guidance they receive during the consultation process.
What types of mattress protectors are available?
They offer a range of mattress protectors including Waterproof Protectors, Allergen Protectors, and Cooling Protectors, ensuring that customers can find the right protection for their mattresses.
How does Mattress Firm handle delivery issues?
They provide free delivery issue resolution and guidance on the return process, ensuring that customers have support if any problems arise with their purchase or delivery.