Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store was founded in 1991. We were on a mission to sell quality furniture at a low cost in a friendly, non-competitive atmosphere. There are no phony sales. No phony gimmicks. There are no hassles. Bob's Discount Furniture’s Appleton, WI showroom has furniture at unbeatable prices. The space features affordable living and bedroom sets, dining sets, couches, recliners, sofas, mattresses, and more. This vibrant area has beautiful accessories and home accents that bring the furniture to life. Get design inspiration with the Shop The Look rooms and consult with our designers. Our friendly sales representatives are experts and will help you understand your options. While planning your perfect home, take a break with free coffee, cookies, candy, and ice cream! Visit Bob's at 690 North Casaloma Dr, Appleton WI. Customer service is our top priority. We are with you every step of the way, from browsing to delivery, to ensure you’re satisfied.

The feedback is mostly positive, showcasing kind and helpful staff - Bailey, Lorraine, Kevin, and Tom and excellent customer service. Customers appreciate the store's large selection, despite a few reports of delayed delivery - Product quality is noted as unsatisfactory, with damaged products shipped, missing pieces, or reports of compromised packaging, writes a consumer. Bailey and the other reps seem highly professional and customer-oriented, but it is unclear if representatives contacted complainants about the reported product shortcomings. The reviews of Bob's Discount Furniture include customer mentions of cabinet and couch purchases, fast delivery, generous discounts and financing, and overall store satisfaction. However, damaged pieces are prominent in a long-form review. Other mentions that likely affect the company's services but significantly less so include items on backorder and missed furniture delivery windows. Overall, a general look at the feedback suggests a mix of highly satisfied and dissatisfied customers. Sister Bob's locations garner similar reviews, whether they recommend or discourage a visit. Staff training that instils confidence in new reps can lead to increased sales and profits because retail jobs become fulfilling. Knowing what to do and excel at it while following the company's finished training program, which is important, makes staff ideally place to maintain the company's reputation and gain repeat customers.