Our shop is staffed by committed individuals who want to ensure you have a good night every night. We do this with the help of our Sleep Experts (r). In fact, these experts go through over 200 hours of training! We'll tailor a solution for you. And with our Love Your Mattress Guarantee (r), you can buy with confidence. You can save on America's top brands: Tempur-Pedic, Sealy, Serta, and Sleepy's. Your new mattress will be delivered to you and you'll be provided with a 120-night sleep trial(r).
Please note that pillow, mattress protectors and mattress toppers as well as adjustable bases, pillows, mattresses, and accessories, may not be returnable. Mattress Firm has been offering better sleep for more than 90 years. Your preferred mattress at the right cost. From its humble beginnings, Mattress Firm has grown into America's biggest dedicated mattress store with over 2,400 locations in 49 states.
Reviews Summary
Mattress Firm Reviews. The application of the experiences from clients to this company is positive, emphasizing service quality. JC and Scott are salespeople praised by their customers for their knowledge. This is because of their dedication to customer service, budget flexibility and selection guidance. It is reassuring that potential buyers constantly comment on the good atmosphere and lack of pressure to make a purchase. Customer service is particularly important to several reviewers, including a customer named Nate, who praised it. This person said that the associates they interacted with were flexible and always ready to serve. A customer said that Mattress Firm is their only shopping destination for mattresses; they continue to recommend as well. Customers mention the following as benefits; free shipping, 120-day trial for mattresses, and removal of old mattresses, but they point out that the store should inform customers more about accessories to make informed choices shopping for furniture. Shopper's reviews show the company's great service, product quality, and sales experience. These areas need improvement if problems arise cause from lack of ground in deciding because of insufficient information.
Frequently asked questions
7 questions
What do Mattress Firm West Beltline Highway clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly JC and Scott, for their helpfulness and accommodating service. Reviewers appreciate the no-pressure sales approach and the team's ability to match them with the right mattress for their needs.
Does Mattress Firm West Beltline Highway offer a satisfaction guarantee?
Yes, they provide a Love Your Mattress Guarantee, which allows customers to receive a discount on top brands and includes a 120-night sleep trial, ensuring satisfaction with the purchase.
What types of mattresses can I find at Mattress Firm West Beltline Highway?
They offer a variety of mattresses, including Memory Foam Mattresses, Innerspring Mattresses, and Adjustable Mattresses. Additionally, they provide Box Springs, Mattress Accessories, Delivery & Setup services, Trial Period options, and Special Promotions.
What are the hours of operation for Mattress Firm West Beltline Highway?
Their hours are as follows: Monday: 9:00 AM - 8:00 PM, Tuesday: 9:00 AM - 8:00 PM, Wednesday: 9:00 AM - 8:00 PM, Thursday: 9:00 AM - 8:00 PM, Friday: 9:00 AM - 8:00 PM, Saturday: 9:00 AM - 8:00 PM, Sunday: 10:00 AM - 6:00 PM.
Can I get my old mattress removed when purchasing from Mattress Firm West Beltline Highway?
Yes, they offer Old Mattress Removal as part of their Delivery & Setup services, making it convenient for customers to upgrade their sleep experience.
How does the trial period work at Mattress Firm West Beltline Highway?
They provide a 120-night sleep trial, allowing customers to test their new mattress and ensuring satisfaction with the purchase. Exchange options and a return policy are also included.
Where is Mattress Firm West Beltline Highway located?