Customer serviceFast deliveryProfessional staffReasonable pricesFriendly staffKind staffDelivery and setupExcellent serviceHelpful salespeopleFamily-owned business
About this business
JB's Furniture, a family-owned and operated business, has been a staple of the Milwaukee area since 2004. We began our business by providing beautiful furniture and excellent customer service, and we still hold those values. We are a family and treat our clients as if they were a part of it. Come visit our lovely showroom and see various kinds of furniture, from leather to bedroom, living to dining and kitchen, office, and children's furniture, as well as mattresses and one of the largest selection of rugs in the area. At JB's Furniture, we can assist in turning your house into a home. JB's Furniture is a proud sponsor of Toys for Tots, a non-profit organization that distributes toys, books, and other gifts to children in need during the Christmas season. Over 97% of all donations go to their Toys program; 3% goes to overhead, with 1% being used to raise funds for the program. Since 2010, JB's Furniture has proudly served as a Toys for Tots sponsor and donation drop-off location. As well as matching all toys that customers leave at our location from now until the 21st. We have donated a lot of toys and money over the years and are proud to be able to give back to a charity that does so much for children.
Reviews Summary
Customers overwhelmingly love JB's Furniture, citing excellent customer service, reasonable prices, and its family atmosphere. Salespeople bond with all customers and two customers comment on how friendly the delivery staff and owner are. Besides customer service, the store's furniture is high-quality, and deliveries are fast and organized, notably removing old furniture at no extra cost. Finally, many customers have made lifelong purchases at JB's and say they are the most trustready furniture store in Milwaukee and they recommend them to everyone. JB's Furniture has potential, and the various customers who leave good reviews in this shop prove it. The online reviews have been good and the majority of the customers state that JB's Furniture offers excellent customer services.
Frequently asked questions
7 questions
What do JB's Furniture clients say about the customer service?
Clients frequently praise the customer service at JB's Furniture, highlighting the kindness and professionalism of the staff. Many reviews mention the personalized assistance and the welcoming atmosphere, making customers feel like family during their shopping experience.
Can I get help with furniture setup and removal at JB's Furniture?
Yes, JB's Furniture offers delivery and setup services, including old furniture removal. Customers appreciate this convenience, as it saves them time and effort during their furniture purchasing experience.
What hours is JB's Furniture open in Milwaukee?
JB's Furniture hours are as follows: Monday: Closed, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: Closed.
Does JB's Furniture offer personalized shopping assistance?
Yes, they provide personalized shopping assistance at no charge, ensuring customers receive tailored help in choosing the right furniture for their homes. This service is frequently mentioned positively in customer reviews.
How does JB's Furniture support the community?
JB's Furniture is committed to community support, donating over 97% of contributions to provide toys, books, and gifts for children in need. They have been a sponsor of Toys for Tots since 2010.
What types of furniture can I find at JB's Furniture?
JB's Furniture offers a variety of furniture including sofas, dining room sets, bedroom furniture, and mattresses. Their showroom also features leather, living, kitchen, office, and children's furniture, along with a large selection of rugs.