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Review Keywords Analysis

CA / ON / Hamilton
Sleep Country Canada photo
Sleep Country Canada photo
Sleep Country Canada photo
Sleep Country Canada photo
Sleep Country Canada photo

Sleep Country Canada

Address: 920 Upper Wentworth St, Hamilton, ON L9A 4Y6, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Mattress Sales Tempurpedic Mattresses $1500 - $3000 Call to Book
Simba Mattresses $1000 - $2000 Call to Book
Kings Down Mattresses $1500 - $2500 Call to Book
Pillow Sales Memory Foam Pillows $50 - $150 Call to Book
Cooling Pillows $50 - $120 Call to Book
Standard Pillows $30 - $60 Call to Book
Delivery Services Standard Delivery $0 - $100 Call to Book
Setup Services $50 - $150 Call to Book
Old Mattress Removal $0 - $50 Call to Book
Mattress Exchange 100 Night Comfort Guarantee Free Call to Book
Standard Exchange Fee $100 - $200 Call to Book
Exchange Process Service Free Call to Book

What people love

From reviews
Knowledgeable staff Helpful service Friendly staff Great customer service Great experience Efficient delivery Pressure-free shopping No pressure sales Thorough explanations Great products

About this business

Sleep Country Canada is the biggest omnichannel mattress retailer in Canada. We are the only specialty bedding store with locations in person and online. We are the trusted source for Canadians' restful sleep. It was established in 1994 in Vancouver by Christine Magee and Stephen Gunn, with Gordon Lownds' guidance. Its presence has grown to over 265 stores across Canada. There isn't a one-size-fits-all for sleep. Sleep Country Canada is devoted to sleep. We understand that it's challenging to find your sleep's sweet spot. Every Canadian should have their best sleep, and Sleep Experts will collaborate with you to achieve this. All our stores now have a team of sleep experts prepared to provide ideal relaxation. Our Customer Service representatives and Sleep Experts are here to help.

Reviews Summary

The overall ratings of customer satisfaction for the Sleep Country store in Hamilton are excellent. With no writing pressure. Staff are well-versed in their product and services. Customer satisfaction is mentioned. The first review involves a store visit to find excellent customer service. The buyer acknowledges that his expectation was met, but the salesperson disappears when it becomes clear that they had purchased the wrong mattress. The price of a new purchase would be high to switch so the author is disappointed. A commenter, however, recalls Ayla escaped a blizzard and the cost becoming insignificant. The customer expresses gratitude towards the store. They are grateful for the support in the bed and set up. also my pain alleviated. Their consumer has some people. They will absolutely Suspend them again when they purchase a product. Customers are also pleased with the delivery team being effective.

Frequently asked questions

7 questions
What do Sleep Country Canada clients say about their experience?
Customers frequently praise the knowledgeable staff, particularly Sean and Mark, for their helpfulness and lack of pressure during the buying process. Many highlight the clean environment and efficient delivery service as standout features of their experience.
Does Sleep Country Canada offer a mattress exchange program?
Yes, they provide a Night Comfort Guarantee for free exchanges, along with a standard exchange fee and a free exchange process service. This allows customers to find the right mattress without worry.
What are the hours of operation for Sleep Country Canada?
The store hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
Can I find a variety of mattresses at Sleep Country Canada?
Yes, they offer a wide selection of mattresses, including Tempurpedic, Simba, and Kings Down mattresses. Their team is dedicated to helping you find the perfect fit for your sleep needs.
What types of pillows does Sleep Country Canada sell?
They provide various pillow options, including memory foam pillows, cooling pillows, and standard pillows, ensuring you can find the right support for your sleep style.
How does Sleep Country Canada handle delivery and setup?
The team offers standard delivery, setup services, and old mattress removal, making the process seamless for customers while ensuring a hassle-free experience.
Where is Sleep Country Canada located?
920 Upper Wentworth St, Hamilton, ON L9A 4Y6, Canada

Location & directions

Hamilton, Ontario
Sleep Country Canada
Adjustable Bed
Address
920 Upper Wentworth St, Hamilton, ON L9A 4Y6, Canada
Hours
Closed Now
Sleep Country Canada Reviews · 4.3 average
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