Sleep Country Canada is an omnichannel mattress retailer, the largest of its kind in Canada. With one or both locations in the online market and physical store, Sleep Country Canada is the only bedding store. We want Canadians to sleep better. Christine Magee and Stephen Gunn established this Vancouver chain in 1994 with Gordon Lownds. This company now has 265 branches in Canada. You can have insomnia. You can sleep all day. This is Sleep Country Canada. We believe in sleep. The task of finding the ideal dream mattress can be an arduous task. Our Sleep Experts can solve your sleep issues. Every Canadian deserves to sleep well at night. Our Sleep Experts can help you. We have a team of sleep experts and customer service team who can answer any of your questions, concerns, or suggestions.
Reviews Summary
Sleep Country store reviews have mostly positive comments .People appreciated the exceptional service from sales staff such as Barb and Chetna, variously describing it as wonderful, fantastic, supportive and informative. Customers liked the extensive selection of mattresses and other bedroom products and commented on the affordability of the products. Customer service at the store is rated highly, and customers said they were not rushed, and they felt welcomed and well-treated. They also indicated that they would recommend the store to others. The delivery system at the store is fast and efficient; orders are sometimes received before the three-hour window promised, suggesting the company takes their delivery seriously. Customers frequently review the service as helpful and recommend the store for all bedroom furniture.
Frequently asked questions
7 questions
What do Sleep Country Canada clients say about their experience?
Customers frequently highlight the knowledgeable and friendly staff, with specific mentions of helpful team members like Chetna and Barb. Timely delivery and the ability to try various mattresses are also praised, contributing to a positive shopping experience.
Does Sleep Country Canada offer in-store consultations for mattress selection?
Yes, they provide in-store consultations that include sleep assessments, product recommendations, and trial recommendations to help customers find the best mattress for their needs.
What delivery services does Sleep Country Canada provide?
They offer standard delivery, same-day delivery, and old mattress removal, ensuring a comprehensive service for customers purchasing new bedding.
What are the operating hours for Sleep Country Canada?
Their hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
Can I get a memory foam mattress at Sleep Country Canada?
Yes, they offer a variety of mattresses including memory foam, innerspring, and hybrid mattresses, catering to different sleep preferences.
How does Sleep Country Canada assist first-time buyers?
The team provides personalized consultations to understand individual sleep habits and preferences, ensuring first-time buyers receive tailored recommendations for mattresses and bedding.
Where is Sleep Country Canada located?
Sunrise Center, 1400 Ottawa St S unit # a-7, Kitchener, ON N2E 4E2, Canada
Location & directions
Kitchener, Ontario
Sleep Country Canada
Adjustable Bed
Address
Sunrise Center, 1400 Ottawa St S unit # a-7, Kitchener, ON N2E 4E2, Canada