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Review Keywords Analysis

CA / ON / Markham
Sleep Country Canada photo
Sleep Country Canada photo
Sleep Country Canada photo
Sleep Country Canada photo
Sleep Country Canada photo

Sleep Country Canada

Address: 180 Steeles Ave W, Thornhill, ON L6L 0B7, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Mattress Sales TempurPedic Mattresses $1000 - $3000 Call to Book
Kingsdown Mattresses $800 - $2500 Call to Book
Dormeo Mattresses $600 - $1800 Call to Book
Mattress Accessories Mattress Protectors $30 - $100 Call to Book
Pillows $20 - $150 Call to Book
Duvets $50 - $200 Call to Book
Delivery Services Standard Delivery $50 - $100 Call to Book
Setup of Mattress $20 - $50 Call to Book
Old Mattress Removal $25 - $50 Call to Book
Exchange and Refund Services Mattress Exchange $50 - $100 Call to Book
Customer Complaint Handling Free Call to Book
Refund Processing Free Call to Book

What people love

From reviews
Knowledgeable staff Friendly staff Great customer service Helpful representatives Thorough answers Pleasant experience Comfortable shopping Covid safety protocols Good advice Affordable options

About this business

About Sleep Country Canada Sleep Country Canada is the largest omnichannel mattress retailer in Canada. Our company is unique in that we have a physical store and an online store dedicated solely to mattresses. Sleep Country Canada helps Canadians get better sleep by resolving any sleep-related problems. Christine Magee and Stephen Gunn founded the business in 1994 in Vancouver, helping them sleep better with us. Sleep Country Canada has more than 265 stores in Canada. No two people sleep the same way. Sleep Country Canada is everything to us. We know it can be difficult to find your ideal. Our Sleep Experts will help you get your best sleep. Sleep Country Canada's target is to reach every Canadian with a personal and better night's rest. Contact Us Our team consists of the best sleep experts and customer service representatives in the industry. Our staff of Sleep Experts and Customer Service representatives is dedicated to providing you with the best possible service.

Reviews Summary

Sleep Country primarily receives positive feedback from its customers. Many people commend the store representatives, specifically Gin, Tommy, and Chris, for their friendliness and knowledge. They describe the buying process as pleasurable and stress-free. The workers are devoted to discovering the best product for the clients, and customers appreciate this and feel validated in their purchase. Several customers experienced excellent customer service and gave five-star ratings because the representatives' recommendations made their mattresses more comfortable. The comfiest options also line up with the ideal customer preferences. The company itself values the well-being of its customers, evident in the many measures they follow to prevent the spread of Covid-19. Several clients have already become repeat clients due to the top-notch service quality.

Frequently asked questions

7 questions
What do Sleep Country Canada clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly Gin and Tommy, for their helpfulness and professionalism. Reviewers also highlight the store's cleanliness and adherence to safety protocols, making the shopping experience comfortable and reassuring.
Does Sleep Country Canada offer mattress exchange services, and how do customers feel about that?
Yes, they provide mattress exchange services. Reviewers have expressed satisfaction with the exchange process, noting that the staff is helpful and responsive to customer needs, ensuring a smooth experience.
What services does Sleep Country Canada provide for adjustable beds in Markham?
They offer a range of services including mattress sales (TempurPedic, Kingsdown, Dormeo), mattress accessories (protectors, pillows, duvets), delivery services (standard delivery, setup, old mattress removal), and exchange/refund services (mattress exchange, customer complaint handling, refund processing).
What are the hours of operation for Sleep Country Canada?
The store hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:30 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
How does Sleep Country Canada ensure a good shopping experience for first-time buyers?
The team at Sleep Country Canada is known for providing personalized assistance, guiding customers through their options based on individual needs and preferences. Reviewers have noted the low-pressure sales approach, which helps first-time buyers feel comfortable during their purchase.
Can I get delivery services when purchasing an adjustable bed from Sleep Country Canada?
Yes, they offer delivery services which include standard delivery, setup of the mattress, and removal of the old mattress. Customers appreciate the convenience and efficiency of these services, as highlighted in their reviews.
Where is Sleep Country Canada located?
180 Steeles Ave W, Thornhill, ON L6L 0B7, Canada

Location & directions

Markham, Ontario
Sleep Country Canada
Adjustable Bed
Address
180 Steeles Ave W, Thornhill, ON L6L 0B7, Canada
Hours
Closed Now
Sleep Country Canada Reviews · 3.9 average
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