The Brick began as a furniture store in Edmonton and has become a 50-year trusted partner. The Brick has grown to 209 stores and 7 distribution centres. The Brick retains the same charity spirit and customer-first attitude as it did 50 years ago. This incredible milestone would not be possible without you, our valuable customer. Thank you for your ongoing support over the years. Since 1971, Canadians have trusted The Brick to furnish their homes. We are known for high-quality furniture and mattresses, appliances, and home electronics at affordable prices. Our value proposition at The Brick is to save you more. Our different and multi-talented team is the essence of The Brick. Our team is always looking for talented, happy people. We do this to keep winning because we are always moving forward.
Reviews Summary
The reviews by customers show a pattern of satisfaction with The Brick's customer service. Most customers' reviews point out the knowledgeable and friendly staff. Salespersons like Erum Naz, Lucky, and Renato are quick to help and provide helpful guidance while avoiding an overbearing tone. Ruslan, Melika, and Heather have also been mentioned as knowledgeable and friendly staff. Many customers are happy with how patient and helpful the staff were while “showing them around” and helping them make the best decision. The proactive input of staff members like Lucky can be singled out in helping shoppers find what they need even more. The store also provides a wide range of products at competitive rates. Customers are pleased with the prices and often purchase various products, including appliances, furniture, and tech gadgets. Most customers are excited to return thanks to the excellent service, and many have already reserved a specific salesperson for future shopping. Customers' revi...
Frequently asked questions
7 questions
What do The Brick clients say about their shopping experience?
Reviewers frequently praise the knowledgeable and friendly staff, particularly mentioning sales consultants like Lucky and Melika for their helpfulness. Cleanliness and a great selection of products are also highlighted as positive aspects of shopping at The Brick.
Does The Brick offer a variety of mattresses, and what do customers think about their selection?
Yes, they offer memory foam mattresses, innerspring mattresses, and hybrid mattresses. Customers have expressed satisfaction with the variety and quality of mattresses available, often mentioning helpful staff who assist in finding the right fit.
Can I find appliances at The Brick, and how do customers feel about their service?
Yes, they offer a range of appliances including refrigerators, washing machines, and microwaves. Customers have reported positive experiences, noting knowledgeable staff who help them choose the right appliances.
What types of furniture does The Brick provide, and how is the customer service?
The Brick offers sofas, dining sets, and bed frames. Reviewers commend the excellent customer service, often highlighting specific staff members for their helpfulness and product knowledge.
Does The Brick handle television sales, and what do clients say about their offerings?
Yes, they sell LED TVs, Smart TVs, and K TVs. Customers appreciate the wide selection and report positive interactions with staff who provide valuable insights on their purchases.
What makes The Brick a trusted choice for furniture and appliances?
With over 50 years of experience, The Brick has built a reputation for quality products and customer-first service. Their commitment to charity and community support also resonates with customers.