Mattress Firm Bascom Square
Hours:
Closed Now
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Address: 1558 S Bascom Ave, San Jose, CA 95125, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
We are here to make sure you sleep well every night. How do we do it? Our Sleep Experts (r) spend over 200 hours in training to build a custom solution for you. Our "Love Your Mattress Guarantee" means you get a discount on America's top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. Your mattress will be delivered to you and you get a 120-night sleep trial(r) so you can be sure it's right for you. Most think Mattress Firm is in the mattress business, but what most people don't know is that Mattress Firm is actually in the match-you-with-the-right-mattress-for-you business. For over 90 years, Mattress Firm has been helping people sleep better by matching them with the right mattress at the best price. From a small number of stores, Mattress Firm is now the largest specialty mattress store in America, with stores in 49 states.
Reviews Summary
Overall, the sentiment towards the sales staff at Mattress Firm is very positive, withe repeated mentions of Nicole, Tommy, Erol, and William receiving positive feedback. Customers highlight their professionalism, kindness, and knowledge, as well as their willingness to take the time to understand the shoppers. This is crucial in identifying the correct mattress and adjusting so anyone who enters the store. Many buyers appreciate customer service provided by Tommy and Nicole, who took the time to collect information about their preferences, sleep habits, any health issues, and budget. This resulted in them selecting the best product. Customers were also satisfied with the variety of products in the store and consider the company to be a good option in the future. The experience of purchasing a bed from the store is qualified as "great," and the polite shopping environment makes them more comfortable and satisfied. The feedback to the staff is helpful and a key factor in the success of the business. These reviews show that the sales staff at Mattress Firm is highly competent and attentive to their customers' needs.
Frequently asked questions
7 questionsWhat do Mattress Firm Bascom Square clients say about the work?
Customers frequently praise the knowledgeable staff, particularly Tommy and Nicole, for their friendly and professional service. Many highlight the no-pressure environment and the team's dedication to helping find the right mattress, contributing to a satisfying shopping experience.
Does Mattress Firm Bascom Square offer adjustable bases, and what do customers think about them?
Yes, they offer various adjustable bases, including head and foot adjustable bases and massage adjustable bases. Reviewers appreciate the knowledgeable staff who help clients choose the best options for their sleep needs, often leading to positive experiences.
Can I find financing options at Mattress Firm Bascom Square?
Yes, they provide various financing options, including interest-free financing, flexible payment plans, and credit options. This helps customers manage their purchases effectively, as noted by several satisfied clients.
What types of mattresses does Mattress Firm Bascom Square offer?
They offer a variety of mattresses, including memory foam mattresses, innerspring mattresses, and hybrid mattresses. This wide selection allows customers to find the perfect fit for their sleep preferences.
Do they provide delivery services, and how do customers feel about it?
Yes, they offer standard delivery, white glove delivery, and optional same-day delivery. Customers have expressed satisfaction with the delivery service, noting punctuality and professionalism.
What is the Love Your Mattress Guarantee offered by Mattress Firm Bascom Square?
The Love Your Mattress Guarantee allows customers to receive a discount on top brands and includes a 120-night sleep trial to ensure satisfaction with their purchase, as highlighted in their about section.
Where is Mattress Firm Bascom Square located?
1558 S Bascom Ave, San Jose, CA 95125, USA
Location & directions
San Jose, CaliforniaMattress Firm Bascom Square
Adjustable Bed
Address
1558 S Bascom Ave, San Jose, CA 95125, USA
Hours
Closed Now
Mattress Firm Bascom Square Reviews · 4.9 average
0 Reviews
G Google 100
No Reviews Found
Alternatives to Mattress Firm Bascom Square
Mattress Firm Brokaw Commons
4.9 · 100 reviews
San Jose
Mattress Firm Stevens Creek
4.9 · 100 reviews
San Jose
Mattress Firm Village Oaks
4.9 · 100 reviews
San Jose
Mattress Firm Almaden Ranch
4.9 · 100 reviews
San Jose
