Our shop works hard for you to sleep tight every single night. How do we do it? To deliver a unique solution, our Sleep Experts invest over 200 hours training. You’ll get the Love Your Mattress Guarantee, meaning you can buy with confidence. Sealy, Tempur-Pedic and Sleepy’s all have discounts. Your new mattress gets a free 120-night trial. This includes making sure you are getting the right mattress. Sometimes Mattress Firm accidentally thinks it's in mattress sales. But the secret is that Mattress Firm is in the match-you-with-the-right-mattress-for-you business. Mattress Firm has made people sleep better since 1990. They help you find the most comfortable mattress at the best price. Mattress Firm started as a small network of mattress shops, back in a few states. Now Mattress Firm has over 2400 locations around the country.
An 80-hour training kick starts every Sleep Expert(r) on a special path. It is unforgettable. Everything is better in Mattress Firm. The experts are happy to help you with high-quality service. They love coming to work and going home happy. You are going to love the Sleep Experts(r). This is part of the Love Your Mattress Guarantee. All you need is the right match. You get the best mattress quality, comfort, support, value, and price.
We understand that buying a mattress or spending time in one of our shops can be challenging. But our goal is to help you pick a mattress to sleep on. This is how we can help foster children have a better sleep: 3 collection events are held every year to help foster children sleep better. Mattress sales can be profitable – but helping others sleep better is what makes life worth living.
Reviews Summary
The reviews are predominantly positive. Note that salespeople have excellent interpersonal skills, making for a pleasant shopping experience for many customers. Lynn, Carolina, and Kaniya are lauded for their exceptional service, their thorough knowledge and commitment to helping customers, and making the process easy. Moreover, they listened to customers' needs and were honest, never using pushy sales tactics. The customer support team is fantastic and reaches out to help when requested. They supply product information and provide a positive online shopping experience. Most customers liked the store's wide in-store selection and price policies that were in line with their budget. The company received general positive feedback, with almost all reviews reporting positive experiences and successful purchases. These reviews suggest most clients, much of them friendly and attentive, had a positive experience. Staff should be commended for their approach, helping consumers relax and make informed purchasing choices. Overall, these reviews suggest that this mattress store has responsive and knowledgeable customer service, with an incredible store experience.
Frequently asked questions
7 questions
What do Mattress Firm Everett clients say about the work?
Customers frequently highlight the knowledgeable and friendly staff, particularly praising Carolina and Lynn for their exceptional service. Reviewers appreciate the attentive assistance and the team's ability to match them with the right mattress, contributing to a positive shopping experience.
Does Mattress Firm Everett offer a satisfaction guarantee?
Yes, they provide the Love Your Mattress Guarantee, ensuring customers can feel confident in their purchase. Additionally, they offer a free 120-night trial on new mattresses, allowing you to ensure it's the right fit for you.
What types of mattresses can I find at Mattress Firm Everett?
They offer a variety of mattress sales, including Memory Foam Mattresses, Innerspring Mattresses, and Hybrid Mattresses. You can also find adjustable bed frames and sleep accessories like pillows and mattress protectors.
Can I get same-day delivery from Mattress Firm Everett?
Yes, they offer same-day delivery as part of their mattress delivery services, along with scheduled delivery and old mattress removal to ensure a smooth transition to your new mattress.
How knowledgeable is the staff at Mattress Firm Everett?
The staff, particularly the Sleep Experts, undergo over 200 hours of training to ensure they can provide tailored solutions for customers, as noted by multiple reviewers who praised their expertise and helpfulness.
What types of bed frames does Mattress Firm Everett sell?
They offer a selection of bed frames, including Platform Bed Frames, Adjustable Bed Frames, and Headboards, catering to various preferences and needs for your bedroom setup.
What's wrong with this review? Reports are checked by the TrustAnalytica moderation team.
0/1000
You'll be asked to sign in to your TrustAnalytica business account if you aren't already. Review disputes are available on paid plans; you can follow the outcome under Reviews › Review disputes in your dashboard.