All of our employees work hard to make sure you have a good night's sleep every night. We put in more than 200 hours of training to make sure our Sleep Experts (r) can create a personalized solution just for you. No matter what you do, you can shop with confidence because we give you our Love Your Mattress Guarantee (r). That's right. You pay less than anyone else, including America's biggest brands like Sealy, Tempur-Pedic, Sleepy's and Serta. We'll also deliver your new mattress. You'll have the opportunity to try it yourself for up to 120 nights. That's for free. It's called the Love Your Mattress Guarantee (r). You can get the most selection, comfort, and price. Mattress Firm has over 90 years of experience helping people sleep better. We've found the right mattress for you at an unbeatable price. Mattress Firm is America's most extensive specialty mattress store with more than 2,400 stores in 49 states. Every Sleep Expert (r) begins their career with 80 hours of training. But training alone isn't enough. We believe that happy and motivated employees always provide exceptional service. Our culture is one where employees love coming to work every day and focus on what's right for customers.
Reviews Summary
Reviews show high customer satisfaction with the service at a mattress store. Staff, such as Chauncey, Angelis, Anthony, Juan, and Mosef, are described as friendly, knowledgeable, and attentive. These customers say they have been well guided and given useful advice. They discuss store policies about items and have pleasant experiences because these are put into use. It is important to have a word problem and permission from the customer to exchange. The product was excellent and when they returned, the salesperson offered to replace or return it for them. They say they got what they needed and will go back in the future. Just like this, there are other reviews of mattress firms that make you want to go mattress shopping even if you weren't doing so earlier. The positive reviews are all over and will make you a winner. Maybe, there are some customer reviews. Please check. If you remember, share some of the experiences in the reviews.
Frequently asked questions
7 questions
What do Mattress Firm Upper East Side clients say about the work?
Customers frequently highlight the knowledgeable and friendly staff, particularly praising Chauncey and Anthony for their expertise and support during the mattress selection process. Reviewers also appreciate the store's welcoming atmosphere and the team's attentiveness to their needs.
Does Mattress Firm Upper East Side offer a satisfaction guarantee?
Yes, they provide a Love Your Mattress Guarantee, allowing customers to shop confidently with a 120-night sleep trial to ensure satisfaction with their purchase.
What types of mattresses can I find at Mattress Firm Upper East Side?
They offer a wide selection of mattresses including Memory Foam Mattresses, Innerspring Mattresses, and Hybrid Mattresses, ensuring a variety of options to meet different sleep preferences.
What delivery options are available at Mattress Firm Upper East Side?
The store provides several delivery services, including Standard Delivery, White Glove Delivery, and Express Delivery, catering to various customer needs for convenience and efficiency.
Can I find pillows at Mattress Firm Upper East Side?
Yes, they offer a variety of pillows including Memory Foam Pillows, Adjustable Pillows, and Cooling Pillows, allowing customers to find the perfect support for their sleep needs.
What do reviewers say about the staff at Mattress Firm Upper East Side?
Reviewers consistently commend the staff for their professionalism and helpfulness, noting that employees like Chauncey and Bill provide exceptional service and are attentive to customer needs.