Knowledgeable staffFriendly serviceHelpful recommendationsVariety of optionsGreat selectionFair pricingQuick deliveryNo pressure salesPersonalized serviceEasy purchasing process
About this business
American Mattress is a local, family-owned business that specializes in selling name-brand mattresses, bed frames, futons, pillows, and other bedding items. The store is located on N. Clybourn Avenue in Chicago, IL, and serves customers in the Bucktown and Sheffield neighborhoods. The Chicago mattress store takes great pride in helping customers create the perfect sleeping space. Residents who are looking for Tempur-Pedic mattresses in Chicago can visit the American Mattress Tempur-Pedic Gallery. American Mattress has been in business since 1988. Two friends, who were coworkers and worked at a family-owned mattress business, were upset when a big corporation purchased it. They missed the small business's family-like essence. Their local mattress store instead had big corporate policies and behaviors. We wanted to make a better company, so we created our own. We treat each client like a friend, and we are good friends. The Chicago mattress store has looked after its customers for more than three decades.
The quality of sleep has changed a lot in that context. Corporate America has also changed a lot. The American Mattress tradition remains unchanged. American Mattress is the Chicago mattress store for superb customer service and products. Our customers receive exceptional care from the best professionals. We are still a family business, and we are also more than a business. We're a member of our community. We treat every customer like family.
Reviews Summary
The reviews overwhelmingly praise Regis's service, knowledge, and professionalism, which is invaluable to customers who look for the right mattress and bedding products. Regis receives particular credit for his ability to be personable without being insistent and for assisting shoppers in finding the best deals that suit their terms. The store is lauded for its variety, prices, and overall purchasing e'xperience, and Regis stands out as a fantastic consultant who makes stressful decisions more manageable. Many reviewers emphasize how Regis made buying a bed simple by using his vast knowledge and outstanding communication skills. Multiple customers felt he altered their shopping experience to be more pleasant than they had anticipated, helping them to make informed purchases. The word "great" is frequently used to describe their experiences with buying a mattress at this store, where they felt relieved to have discovered this expert salesperson. Some shoppers encourage others to come for an excellent time hunting for a bed in person. There are no negative evaluations, as the store and its employees appear to meet all the criteria that buyers would apply when looking for a store at which to shop and understand their mattress options. Most reviews can be summed up in one sentence: "For mattress shopping, you can skip the other stores and come here, where Regis makes your day!"
Frequently asked questions
7 questions
What do American Mattress clients say about their shopping experience?
Customers frequently praise the knowledgeable staff, particularly Regis, for being friendly and attentive. Many appreciate the no-pressure atmosphere, where they felt comfortable exploring options and making decisions, highlighting a personalized approach to service.
What services does American Mattress provide?
American Mattress offers a range of services including Mattress Sales (Memory Foam, Innerspring, Hybrid), Delivery Services (Standard, Same-Day, White Glove), Bedding Accessories (Pillows, Mattress Protectors, Comforters), and Frame and Foundations (Platform Beds, Box Springs, Adjustable Bases).
What are the store hours for American Mattress in Chicago?
American Mattress operates Monday: 10:00 AM - 7:30 PM, Tuesday: 10:00 AM - 7:30 PM, Wednesday: 11:00 AM - 6:00 PM, Thursday: 10:00 AM - 7:30 PM, Friday: 10:00 AM - 7:30 PM, Saturday: 10:00 AM - 7:00 PM, Sunday: 11:00 AM - 6:00 PM.
Does American Mattress offer same-day delivery in Chicago?
Yes, they provide same-day delivery as part of their delivery services, ensuring that customers can receive their purchases promptly. Reviewers have noted the efficiency and helpfulness of the delivery team.
Can I try Tempur-Pedic products at American Mattress?
Yes, the American Mattress Tempur-Pedic Gallery allows customers to shop for and try Tempur-Pedic products, providing an opportunity to experience the comfort and quality before making a purchase.
How long has American Mattress been in business?
American Mattress was established in 1988, making it a well-established local business with decades of experience in the mattress industry.