The entire team at the store is here for one reason, to help you sleep better. But how do we do that? Our Sleep Experts spend over 200 hours training to build the perfect solution every time. Sleep with confidence knowing we back every purchase with our Love Your Mattress Guarantee. You can enjoy Sealy, Tempur-Pedic, and Sleepy's mattresses at discount prices. Plus, you'll get a 120-night sleep trial with your new mattress. This trial ensures you get the perfect mattress. Every Sleep Expert starts with an 80-hour training. Training is the key. Mattress Firm is different. We have happy employees who treat you like a king. We all love coming in each day to make sure you're happy when you go home. Our Sleep Experts, who are our mattress experts, were amazed by the results of their Love Your Mattress Guarantee. Simply put, you get the best comfort, choice, price, value, and support available for your mattress.
Reviews Summary
Customers are unanimously praising the experience they had with the staff at the mattress store. This is notable for excellent customer service that is unparalleled. Over and over, people appreciate various salespersons for their kindness, product knowledge, patience, friendliness, and professional support when purchasing. These include Larry, Mario, and Yahj. Many bathrooms were fortunate to have employees like these in their stores, and they were happy to thank them. A satisfied customer mentioned how the representative helped them to get the right mattress and bed accessories because of their knowledge and ability to match their needs to the best products available. Thinking about getting some of the mattresses too soon? You might want to give your L.C.J. bed a thoughtful approach. Customers also like and appreciate the way they were escorted, told what to hear and what they wanted, and how they were treated, as they liked, poor, and they did not get the mattress when they were right and friendly. People have a good memory of the delivery and setup service, saying they were indeed pleasant and good. The delivery crew is usually handled, which has helped them move around and explain everything. Would you recommend such a store to buy your mattresses and bed accessories? This 14 reviewers did, and this shows how they value the service of those working at a store near you.
Frequently asked questions
7 questions
What do Mattress Firm Harlem clients say about the service they receive?
Customers frequently praise the knowledgeable staff, particularly Larry and Yahj, for their professionalism and helpfulness. Reviewers highlight the team's patience and ability to assist in selecting the right mattress, making the shopping experience enjoyable and stress-free.
Does Mattress Firm Harlem offer a satisfaction guarantee for their mattresses?
Yes, they provide the Love Your Mattress Guarantee, allowing customers to buy with confidence. This ensures you can find the right mattress for your needs.
What types of mattresses are available at Mattress Firm Harlem?
They offer a variety of mattresses including Memory Foam Mattresses, Innerspring Mattresses, and Hybrid Mattresses. Additionally, customers can find adjustable bed frames, bedding accessories, and delivery services.
What are the delivery options provided by Mattress Firm Harlem?
Mattress Firm Harlem offers Standard Delivery, White Glove Delivery, and Same-Day Delivery, ensuring customers have flexible options for receiving their new mattresses.
What are the operating hours for Mattress Firm Harlem?
Their hours are as follows: Monday: 10:00 AM - 8:00 PM, Tuesday: 10:00 AM - 8:00 PM, Wednesday: 10:00 AM - 8:00 PM, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 8:00 PM, Saturday: 10:00 AM - 8:00 PM, Sunday: 10:00 AM - 7:00 PM.
Can I find adjustable bed frames at Mattress Firm Harlem?
Yes, they offer a selection of adjustable bed frames including Basic Adjustable Frames, Premium Adjustable Frames, and Split Adjustable Frames, catering to various preferences and needs.