Everyone in this store is obsessed with sleep. We work hard to make sure you get a great night's sleep. How do we do it? Our Sleep Experts have more than 200 hours of training to create a personalized solution. You'll feel good about your purchase with our Love Your Mattress Guarantee. You can also enjoy a 10% Discount on top American brands like Sealy, Tempur-Pedic, and Sleepys. You'll receive a new mattress with a free 120-night trial. Sometimes, Mattress Firm mistakenly believes it is a mattress company. But, in fact, Mattress Firm is in the match-you-with-the-right-mattress-for-you business. For over 90 years, Mattress Firm has helped people sleep better. You can get a high-quality mattress at an affordable price. Mattress Firm began as a network of small mattress stores across multiple states. Today, there are more than 2400 Mattress Firm stores. After 80 hours of training, each Sleep Expert(r) begins their career. It is impossible to learn everything about the world without training. Mattress Firm does not offer the same training as other programs. Mattress Firm believes that happy employees will give exceptional customer service. Mattress Firm states that happy employees love coming to work each day, and they perform at their best.
Sleep Experts have the most trusted bedside partners. We are honored to be one. This is the Love Your Mattress Guarantee. You will get more options and greater comfort. We aim to help you find your perfect mattress. The Mattress Firm Foster Kids program of Ticket to Dream Foundation holds three mattress drives each year to help foster children achieve better sleeping habits for a better tomorrow. Mattress sales are important. But, it's all about helping people sleep better.
Reviews Summary
Mattress Firm, overwhelmingly positive reviews noted, is among the best options for buying a mattress. Shoppers, including many, find the helpful staff and excellent customer service to be standout strengths. In several, Dexter and Michael are highlighted for their approachability, knowledge, and how they elevate the mattress shopping experience. They often mention how they care for the client and are committed to their satisfaction and do so without focus on upselling. Sharon, a bed purchaser as well, was especially charming and informative, offering her advice freely. Retail stores are tidy, making trying out mattresses a pleasant experience, and online selection can be paired with in-store exposure, resulting in a simple and effective comprehensive purchasing process. This store of Mattress Firm keeps in good standing with a variety of styles and prices, and at least one reviewer has expressed an interest in return.
Frequently asked questions
7 questions
What do Mattress Firm Lovers clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly individuals like Dexter and Sharon, for their exceptional service and ability to match clients with the right mattress. Punctuality and cleanliness of the store are also commonly highlighted.
Does Mattress Firm Lovers offer a satisfaction guarantee?
Yes, they provide the Love Your Mattress Guarantee, which allows customers to feel confident in their purchase. This reassurance is a key aspect of their service.
What types of mattresses can I find at Mattress Firm Lovers?
They offer a variety of mattresses, including Memory Foam Mattresses, Innerspring Mattresses, and Hybrid Mattresses. Additionally, they provide bed frames, pillows, bedding, and delivery services.
Can I get same-day delivery from Mattress Firm Lovers?
Yes, they offer Same Day Delivery as part of their delivery services, ensuring you can receive your new mattress promptly.
What are the operating hours for Mattress Firm Lovers?
Their hours are as follows: Monday: 10:00 AM - 8:00 PM, Tuesday: 10:00 AM - 8:00 PM, Wednesday: 10:00 AM - 8:00 PM, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 8:00 PM, Saturday: 10:00 AM - 8:00 PM, Sunday: 10:00 AM - 6:00 PM.
How does Mattress Firm Lovers ensure I find the right mattress?
The team invests over 200 hours in training to provide personalized recommendations, helping customers find the best mattress suited to their needs.