At Mattress Firm Tollway, we all commit ourselves to make sure you get a good night's sleep every night. So how do we do it? Sleep Experts invest over 200 hours training to develop a tailored solution. We back this up with the Love Your Mattress Guarantee. We confidently say that you'll be thrilled with your purchase. We offer you the chance to shop for top American brands like Sealy, Tempur-Pedic, and Sleepys at 10% off. Get your new mattress with a 120-night trial, and ensure that you get the right fit (Mattress Firm, 2022). Mattress Firm may seem to be only interested in selling mattresses, but the truth is bigger. What most people do not understand is that Mattress Firm is really about matching you with the right mattress, and then you do sleep better for over 90 years. Mattress Firm helps you sleep tight with top-quality mattresses available at affordable pricing (Mattress Firm, 2022). Mattress Firm started as a group of small mattress shops in many states. Today, there are over 2400 Mattress Firm stores. Each Sleep Expert(r) begins their career after 80 hours of training. Many people do not realize that Mattress Firm offers different training programs compared to others. Mattress Firm has a strong belief that happy employees give excellent customer service. Mattress Firm maintains that happy employees enjoy coming to work each day, and they give their best. Customers have the greatest trust in our Sleep Experts. We are grateful for this trust. This is the Love Your Mattress Guarantee. This only means that you receive more options and better comfort. Our dream is to make sure you choose the right mattress. The Ticket to Dream Foundation's Mattress Firm Foster Kids program holds three drives each year to help foster children improve their sleep habits and have a brighter future.Sleeping is a market, and we are happy to smoke it. But helping others sleep better is the main goal.
Reviews Summary
Karen consistently receives positive feedback, and many clients appreciate her friendly and knowledgeable demeanor. A common complaint is the slow or late arrival of goods. The End of conversation.
Frequently asked questions
7 questions
What do Mattress Firm Tollway clients say about the staff and service?
Customers frequently praise the knowledgeable and friendly staff, particularly highlighting Karen and her exceptional service. Reviewers appreciate her patience and expertise in helping them find the right mattress, creating a positive shopping experience.
Does Mattress Firm Tollway offer a satisfaction guarantee for their products?
Yes, they provide the Love Your Mattress Guarantee, which allows customers to feel confident in their purchase. This assurance reflects their commitment to matching customers with the right mattress for their needs.
What types of mattresses can I find at Mattress Firm Tollway?
They offer a variety of mattress sales, including Memory Foam Mattresses, Innerspring Mattresses, and Hybrid Mattresses. Additionally, they provide mattress accessories like Mattress Protectors, Bed Frames, and Adjustable Bases, along with personalized Sleep Consultations.
What are the store hours for Mattress Firm Tollway?
The store hours are as follows: Monday: 10:00 AM - 8:00 PM, Tuesday: 10:00 AM - 8:00 PM, Wednesday: 10:00 AM - 8:00 PM, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 8:00 PM, Saturday: 10:00 AM - 8:00 PM, Sunday: 10:00 AM - 6:00 PM.
Can I get a personalized sleep consultation at Mattress Firm Tollway?
Yes, they offer personalized sleep assessments, lifestyle recommendations, and in-store mattress testing to help customers find the best mattress for their individual needs.
How long has Mattress Firm been in business?
Mattress Firm has been helping people sleep better for over 90 years, showcasing their extensive experience in the mattress industry and commitment to customer satisfaction.