What do Mattress Firm Medallion clients say about the work?
Reviewers consistently praise the knowledgeable and friendly staff, particularly Adam and Tim, for their helpfulness and customer service. Many highlight quick delivery times and a smooth purchasing experience, making it a favorable choice for mattress shopping in Dallas.
Does Mattress Firm Medallion offer a satisfaction guarantee?
Yes, they provide the Love Your Mattress Guarantee, ensuring customers can purchase with confidence. This commitment reflects their focus on matching customers with the right mattress for their needs, as noted in their About section.
What services does Mattress Firm Medallion provide?
They offer a range of services including Mattress Sales (Memory Foam, Innerspring, Hybrid), Mattress Delivery (Standard, Same-Day, Tempur-Pedic), Mattress Exchange (Size Exchange, Defective Mattress Exchange, Warranty Claims), Mattress Accessories Sales (Protectors, Pillows, Bed Frames), and Customer Service (Consultations, Product Information, Payment Plans).
Can I get same-day delivery for my mattress in Dallas?
Yes, Mattress Firm Medallion offers same-day delivery as part of their mattress delivery services. This is a convenient option for customers needing immediate assistance after their purchase.
What are the operating hours for Mattress Firm Medallion?
Their hours are as follows: Monday: 10:00 AM - 8:00 PM, Tuesday: 10:00 AM - 8:00 PM, Wednesday: 10:00 AM - 8:00 PM, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 8:00 PM, Saturday: 10:00 AM - 8:00 PM, Sunday: 10:00 AM - 6:00 PM.
How does Mattress Firm Medallion handle mattress exchanges?
They provide a Size Exchange service and a Defective Mattress Exchange at no cost. Additionally, they handle Warranty Claims, which may vary based on the specific situation, ensuring customers have options if their mattress doesn't meet expectations.
Where is Mattress Firm Medallion located?
6464 E NW Hwy Suite 514, Dallas, TX 75214, USA