At Mattress Firm Mockingbird, all of us in our shop work hard to make sure you get a good night's sleep. Our Sleep Experts (r) complete over 200 hours of training to create a solution for you. We offer the Love Your Mattress Guarantee (r) so you can shop with confidence. Sealy, Tempur-Pedic, and Sleepy's get you a discount on the country's top mattress brands. You will get a new mattress and a 120-night trial. This is to make sure you are happy with your new purchase. Mattress Firm is commonly misunderstood to be in the mattress industry. But what many do not know is that we are in the business of matching you with the best mattress for you. Mattress Firm has been helping people sleep better for over 90 years. They offer the most comfortable, best-quality beds at the best price. A small specialty mattress chain in a few states, Mattress Firm now has over 2,400 retailers across the US.
Every Sleep Expert(r) completes an 80-hour training course. Training isn't enough. What about Mattress Firm makes it unique? We believe that customers will only get the best service if we treat our employees well. Everyone likes coming into work each day, and we all leave smiling. Customers also leave amazed at our Sleep Experts.(r) Love Your Mattress Guarantee means that you will get the maximum comfort, selection, price, and value for your purchase.
Reviews Summary
The reviews largely cite the excellent service from the Mattress Firm staff, with several particularly applauding Michael, Sean, and Sokree. These employees are noted for their focus on their clients, with multiple reviewers citing no hard selling techniques. Many customers viewed the service as quick and efficient, and the staff's mattress knowledge is appreciated. The friendly approach won over some shoppers who were uncertain when they arrived but later praised the knowledge the staff shared. The result is numerous reviews that are from customers who vow to return to the company and recommend them to others. Mattress Firm seems to have a gem in Michael, Sean, and Sokree.
Frequently asked questions
7 questions
What do Mattress Firm Mockingbird clients say about the work?
Clients frequently praise the outstanding customer service, especially highlighting staff members like Sean and Sokree for their professionalism, knowledge, and patience. Many appreciate the quick and efficient service, making the mattress shopping experience enjoyable and stress-free.
Does Mattress Firm Mockingbird offer a trial period for mattresses?
Yes, they provide a 120-night trial period to ensure you find the best mattress for your needs, allowing you to shop with confidence under their Love Your Mattress Guarantee.
What types of mattresses can I find at Mattress Firm Mockingbird?
They offer a variety of mattresses including Queen, King, and Twin sizes, featuring top American brands such as Sealy, Tempur-Pedic, and Sleepy’s.
What delivery options are available at Mattress Firm Mockingbird?
The store provides Standard Delivery, Next-Day Delivery, and Setup Service, ensuring a convenient experience for customers purchasing new mattresses.
What financing options does Mattress Firm Mockingbird provide?
They offer No Interest Financing, Monthly Payment Plans, and Credit Approval Services to help customers manage their purchases effectively.
Does Mattress Firm Mockingbird provide warranty extensions for mattresses?
Yes, they offer warranty extensions including Year Warranty and Lifetime Warranty options, providing additional peace of mind for your mattress purchase.
Where is Mattress Firm Mockingbird located?
5400 E Mockingbird Ln Suite 101, Dallas, TX 75206, USA
Location & directions
Dallas, Texas
Mattress Firm Mockingbird
Adjustable Bed
Address
5400 E Mockingbird Ln Suite 101, Dallas, TX 75206, USA