Sleep Country Canada is the largest omnichannel mattress retailer in Canada. It is the only specialty bedding store that has both online and offline branches in the country. The organization has helped Canadians sleep better by providing the necessary beddings. Gordon Lownds and Christine Magee founded the company with Stephen Gunn in Vancouver in 1994. There are 265 stores in Canada. There is no right way to sleep. Sleep Country Canada is about sleeping. Finding the right sleep routine can be difficult. Our Sleep Experts can help you achieve the perfect sleep. We want every Canadian to get a good night's sleep. Sleep Country Canada's Sleep Experts and customer service agents are here to assist you. Let us know if you have any questions.
Reviews Summary
The reviews indicate overwhelmingly positive experiences with Sleep Country. Staff are praised for their exceptional customer service, extensive product knowledge, and their helpfulness. Many customers were pleased with their in-store shopping experience, calling it personal, fun, and relaxed. The staff's professionalism made it easy for the customers to make informed decisions when shopping for beds, and the store carries a wide selection. Pricing is commended because most customers say they got a high-quality mattress at a fair and competitive price. Delivery was fast and convenient for some shoppers, who experienced an easy online purchase process. Based on these reviews, the store is likely to sell top-quality mattresses at competitive prices and offer excellent customer service. Sleep Country is recommended.
Frequently asked questions
7 questions
What do Sleep Country clients say about their shopping experience?
Reviewers frequently praise the knowledgeable and friendly staff, highlighting personalized service and product expertise. Many mention a positive atmosphere and the ease of the purchasing process, with specific staff like Andrew and Stephanie receiving commendations for their assistance.
Does Sleep Country offer mattress exchange options, and what do customers say about this service?
Yes, they provide firmness exchange and defective mattress replacement options. Customers appreciate the hassle-free experience of exchanging mattresses, particularly noting the 120-night guarantee that allows for easy adjustments to their comfort needs.
What services does Sleep Country provide for bed purchases?
Sleep Country offers a range of services including Mattress Sales (Memory Foam Mattresses, Innerspring Mattresses, Adjustable Beds), Bed Accessories (Bed Frames, Bed Protectors, Sheets and Bedding), Delivery Services (Standard Delivery, White Glove Service, Assembly Services), and Mattress Exchange (Firmness Exchange, Defective Mattress Replacement).
What are Sleep Country's hours of operation?
Their hours are as follows: Monday: 10:00 AM - 9:00 PM, Tuesday: 10:00 AM - 9:00 PM, Wednesday: 10:00 AM - 9:00 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
Can I expect professional delivery services from Sleep Country?
Yes, they offer professional delivery services, including Standard Delivery, White Glove Service, and Assembly Services. Many customers have noted the punctuality and professionalism of the delivery team, enhancing their overall experience.
How does Sleep Country ensure customer satisfaction with their products?
They emphasize customer satisfaction through their mattress exchange policy, allowing for firmness exchanges and replacements for defective mattresses. This commitment to customer care is reflected in numerous positive reviews from satisfied clients.
Where is Sleep Country located?
50 Highfield Park Dr, Dartmouth, NS B3A 4S8, Canada
Location & directions
Halifax, Nova Scotia
Sleep Country
Adjustable Bed
Address
50 Highfield Park Dr, Dartmouth, NS B3A 4S8, Canada
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